Privacy Policy
Effective Date: June 10, 2026
Last Updated: June 10, 2026
RTG Solutions Corp. (“RTG Solutions,” “RTG,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request a quote, contact us, use our services, communicate with our team, interact with our social media pages, apply for work, or otherwise provide information to us.
RTG Solutions is a commercial roofing and construction services company based in Lock Haven, Pennsylvania. Our services may include commercial roof replacement, roof repair, roof inspection, preventative maintenance, emergency roof repair, waterproofing systems, coating and sealant systems, safety installation, new construction, historic restoration, government projects, prevailing wage work, and related services.
Contact for privacy questions:
Sarah Getz, President and Founder
RTG Solutions Corp.
800 East Bald Eagle Street
Lock Haven, PA 17745
Phone: (570) 660-4065
Email: [email protected]
1. Scope of this Privacy Policy
This Privacy Policy applies to information collected through:
Our website and online forms
Quote request forms, contact forms, job inquiry forms, and related website submissions
Phone calls, emails, text messages, voicemails, and other communications with RTG
Project estimates, proposals, contracts, invoices, warranty documentation, and service records
In-person meetings, site visits, inspections, and project consultations
Social media interactions, online ads, and digital marketing campaigns
Government procurement, cooperative purchasing, public-sector contracting, warranty, licensing, and compliance processes
Employment or contractor application processes, when those processes are handled through our website or direct communications
Separate contracts, proposal terms, employment notices, subcontractor agreements, or customer agreements may contain additional terms that apply to a specific project, service, or relationship.
2. Personal information we collect
The personal information we collect depends on how you interact with us.
Contact and identification information
We may collect:
Name
Company or organization name
Job title or role
Email address
Phone number
Mailing address
Service address or project location
Billing address
Preferred method of contact
Information you provide when requesting a quote, inspection, repair, or consultation
Project and service information
We may collect information related to your property, facility, roof system, project, or service request, including:
Property address or project location
Building type
Roof system type, if known
Photos, videos, inspection notes, or other project documentation
Details about leaks, damage, drainage issues, roof age, maintenance history, or needed repairs
Square footage, project scope, scheduling preferences, and access instructions
Proposal requests, bid documents, procurement documents, plans, specifications, drawings, warranty information, and project records
Information needed for manufacturer warranties, inspections, permits, prevailing wage requirements, insurance documentation, safety records, or public-sector compliance
If you send photos or files to RTG, those files may contain metadata, including date, time, camera, or location information. You should remove embedded location data from photos before sending them if you do not want that data included.
Communications information
When you contact us, we may collect:
Messages submitted through website forms
Emails and attachments
Text messages
Voicemails
Call logs
Customer service notes
Scheduling communications
Follow-up communications
Internal notes related to your inquiry, estimate, project, or account
If calls are recorded in the future, RTG will provide notice where required by applicable law.
Website and device information
When you visit our website, we may automatically collect certain technical information, such as:
IP address
Browser type
Device type
Operating system
Pages viewed
Links clicked
Date and time of visit
Referring website or ad campaign
Approximate location derived from IP address
Form submission metadata
Cookie identifiers
Analytics identifiers
Session activity, such as pages visited before submitting a quote request
This information helps us maintain the website, understand visitor behavior, improve marketing performance, prevent spam, and protect the website from misuse.
Marketing and advertising information
If you interact with our ads, social media pages, emails, or digital campaigns, we may collect or receive:
Ad campaign source
UTM tracking information
Pages visited after clicking an ad
Form conversion data
General audience or interest information
Marketing preferences
Email engagement data, such as opens or clicks
Social media interactions, such as comments, messages, likes, shares, or follows
Employment and contractor information
If you apply for a job, subcontracting opportunity, or other work relationship with RTG, we may collect:
Name
Contact information
Resume or work history
Certifications, licenses, training, or safety credentials
References
Employment eligibility information
Driving or work qualification information, if relevant to the role
Information you choose to provide during the hiring or contractor review process
Additional notices or authorizations may apply to background checks, drug testing, driving records, payroll, tax documentation, or employment-related screening.
Payment and billing information
If you become a customer, we may collect information needed to prepare proposals, issue invoices, process payments, manage accounts receivable, and maintain tax and accounting records.
If RTG uses a third-party payment processor, that processor may collect and process payment card, ACH, or bank information under its own privacy and security practices. RTG does not need full payment card numbers through general website forms.
Sensitive information
Please avoid sending Social Security numbers, bank account details, medical information, personal financial records, government identification numbers, passwords, or other sensitive information through general website forms or standard email unless RTG specifically requests that information through an appropriate channel.
RTG does not intentionally collect sensitive personal information through the website for advertising or profiling purposes.
3. Sources of personal information
We may collect personal information from:
You directly
Your company, employer, organization, property manager, facility manager, general contractor, subcontractor, architect, engineer, consultant, insurer, public agency, or project representative
Website forms and website activity
Phone, email, text, and in-person communications
Social media platforms and business directories
Advertising, analytics, and marketing platforms
Public records, property records, procurement systems, bid platforms, cooperative purchasing programs, warranty systems, and government contracting databases
Service providers that help us operate the website, process forms, manage customer communications, secure the site, or measure marketing performance
4. How we use personal information
RTG may use personal information to:
Respond to quote requests, contact forms, calls, emails, and service inquiries
Schedule inspections, consultations, emergency repairs, estimates, and project meetings
Prepare proposals, bids, scopes of work, contracts, change orders, invoices, and project documentation
Provide commercial roofing, construction, repair, maintenance, inspection, waterproofing, coating, safety installation, and related services
Document roof conditions, completed work, warranty status, inspections, safety compliance, and maintenance recommendations
Communicate with customers, property managers, facility managers, vendors, manufacturers, subcontractors, government agencies, and project stakeholders
Register or support manufacturer warranties, inspections, product documentation, and warranty claims
Manage public-sector projects, cooperative purchasing, prevailing wage documentation, insurance, licensing, bonding, safety, and compliance obligations
Send project updates, scheduling notices, administrative communications, service reminders, and follow-up messages
Send marketing communications, newsletters, educational content, company updates, or promotional messages when permitted by law
Improve the website, website forms, user experience, marketing campaigns, and service offerings
Measure website traffic, form performance, ad performance, and customer engagement
Maintain website security, prevent spam, detect fraud, troubleshoot technical issues, and protect RTG systems
Process employment applications, evaluate candidates, and manage hiring or contractor relationships
Maintain records for tax, accounting, legal, insurance, safety, warranty, and business purposes
Comply with applicable laws, regulations, court orders, subpoenas, procurement requirements, and contractual obligations
Protect RTG’s rights, property, safety, team members, customers, and business operations
5. Cookies and tracking technologies
RTG’s website may use cookies, pixels, tags, scripts, local storage, analytics tools, advertising tools, form tracking, and similar technologies.
Cookies are small files stored on your browser or device. Pixels and tags are small pieces of code that help measure website activity, ad performance, and conversions.
Types of cookies and tracking technologies we may use
Essential cookies
These help the website function. They may support page loading, form operation, security, accessibility, spam prevention, cookie preference storage, and basic website functionality.
Analytics and performance cookies
These help us understand how people use the website, which pages are visited, how visitors find the site, and how the site can be improved. When enabled, tools such as Google Analytics may collect cookie identifiers, device information, page activity, approximate location, referral source, and similar usage data.
Advertising and remarketing cookies
When enabled, advertising tools may help us measure ad performance, understand whether a visitor submitted a form after clicking an ad, create remarketing audiences, or show relevant ads on platforms such as Google, Meta, LinkedIn, or similar advertising networks.
Social media and embedded content tools
Our website may include links to social media pages, maps, videos, reviews, images, or embedded content. These third-party services may collect information about your interaction with that content, use cookies, or track your activity under their own privacy policies.
Form and spam prevention tools
Our website forms may use spam detection, CAPTCHA, security monitoring, or related tools to prevent fraudulent submissions and protect the website.
Campaign and call tracking
RTG may use campaign tracking parameters or call tracking tools to understand which marketing campaigns, ads, or website pages generate inquiries. If call tracking is used, the tool may collect phone number, call time, call duration, source page, or related call metadata.
Why we use cookies and tracking tools
We may use cookies and tracking tools to:
Operate the website
Remember cookie preferences
Enable secure form submissions
Detect and reduce spam
Measure website traffic
Understand which services people are researching
Improve website content and page performance
Measure advertising effectiveness
Understand which campaigns generate quote requests or calls
Create or measure remarketing audiences
Improve service communication and follow-up
How to control cookies and tracking
You can manage cookies and tracking in several ways:
Use the cookie banner or privacy preference tool on our website, when available
Use the “Do Not Sell or Share My Personal Information” link on our website, when available
Adjust your browser settings to block or delete cookies
Use privacy settings on your device
Use privacy settings offered by Google, Meta, LinkedIn, and other advertising platforms
Use browser extensions or privacy tools that limit tracking
Use the Google Analytics opt-out browser add-on
Enable a Global Privacy Control signal if your browser or extension supports it
Blocking or rejecting cookies may affect certain website features, including forms, saved preferences, embedded content, or site performance tools.
6. Global Privacy Control and “Do Not Track” signals
Some browsers and extensions offer a Global Privacy Control signal. Where required by applicable law, RTG will treat a recognized Global Privacy Control signal as a request to opt out of sale or sharing of personal information or targeted advertising for that browser or device.
Some browsers also offer “Do Not Track” signals. Because there is no single industry standard for responding to every “Do Not Track” signal, RTG may respond only where required by applicable law or where the signal is recognized by our website technology.
7. How we disclose personal information
RTG may disclose personal information to the following categories of recipients:
Service providers
Website hosting providers, security providers, form providers, email providers, CRM tools, analytics providers, advertising platforms, spam prevention tools, IT providers, cloud storage providers, payment processors, accounting providers, and similar vendors.
Project partners
General contractors, subcontractors, suppliers, manufacturers, warranty providers, inspectors, consultants, engineers, architects, insurers, bonding companies, public agencies, property managers, facility managers, and project stakeholders when needed for an estimate, bid, service request, project, warranty, claim, or compliance obligation.
Advertising and analytics partners
When enabled, analytics and advertising tools may receive website activity, cookie identifiers, conversion data, device information, approximate location, and related information. Some privacy laws may treat this as “sharing” personal information or processing for targeted advertising.
Government, legal, safety, and compliance recipients
Government agencies, procurement offices, licensing bodies, public-sector project owners, auditors, insurers, legal counsel, accountants, courts, law enforcement, or regulators when needed for compliance, claims, disputes, safety obligations, legal obligations, or public-sector contracting requirements.
Business transaction recipients
If RTG is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed as part of that process.
With your direction or consent
We may disclose information when you authorize us to do so or when disclosure is needed to complete a request you made.
8. Project photos, property images, testimonials, and case studies
RTG may collect project photos, roof photos, building photos, inspection photos, before-and-after photos, videos, reports, and other documentation for estimating, inspection, repair, warranty, safety, training, quality control, insurance, and project management purposes.
RTG may use project photos, testimonials, and project descriptions for marketing, portfolio, educational, or case study purposes when authorized by the customer, permitted by contract, or otherwise allowed by applicable law.
RTG seeks to avoid publishing private contact information, sensitive site details, or confidential customer information in public-facing marketing materials without appropriate authorization.
9. Sale, sharing, and targeted advertising
RTG does not sell personal information for money.
Some analytics, advertising, remarketing, social media, and tracking technologies may involve the disclosure of cookie identifiers, device information, browsing activity, or conversion data to third-party advertising platforms. Depending on the law that applies to you, this may be considered a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged for the information.
You may opt out of these activities through our cookie controls, privacy preference tool, “Do Not Sell or Share My Personal Information” link, browser settings, advertising platform settings, or a recognized Global Privacy Control signal where required by law.
10. Email, text, and phone communications
RTG may contact you by email, phone, text message, or mail to respond to your inquiry, provide estimates, schedule service, manage a project, send project updates, follow up after work is completed, provide warranty or maintenance information, or send marketing communications where permitted.
You can opt out of marketing emails by using the unsubscribe link in the email or by contacting us directly.
You can ask us to stop sending marketing text messages by replying “STOP” if that option is available or by contacting us directly.
Even if you opt out of marketing communications, RTG may still send non-marketing communications related to active projects, estimates, invoices, warranties, safety notices, service appointments, legal obligations, or prior transactions.
11. Data retention
RTG keeps personal information for as long as reasonably needed for the purposes described in this Privacy Policy, including:
Responding to inquiries
Preparing and managing estimates, proposals, bids, and contracts
Providing services
Managing project records
Supporting warranties and manufacturer documentation
Maintaining tax, accounting, insurance, safety, and legal records
Managing public-sector contracting and prevailing wage obligations
Resolving disputes
Complying with applicable laws
Protecting RTG’s business interests
Project records, warranty records, inspection reports, photos, contracts, invoices, procurement records, and safety records may be retained for longer periods because commercial roofing and construction records can remain relevant for warranty, insurance, legal, maintenance, and compliance purposes.
When information is no longer needed, RTG may delete, de-identify, archive, or securely retain it in accordance with business needs and legal obligations.
12. Data security
RTG uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or loss.
These safeguards may include access controls, secure website technology, vendor review, system monitoring, password controls, limited access to project files, and reasonable internal handling procedures.
Every system carries some risk. RTG cannot guarantee that any website, email system, storage system, or transmission method will be completely secure at all times. If RTG identifies a security incident that creates a legal notification obligation, RTG will provide notices required by applicable law.
13. Your privacy choices and rights
Depending on where you live and the laws that apply to RTG, you may have certain privacy rights regarding your personal information.
These rights may include:
The right to know or access the personal information we collect, use, disclose, sell, or share
The right to request a copy of personal information
The right to request correction of inaccurate personal information
The right to request deletion of personal information, subject to legal and business exceptions
The right to opt out of sale, sharing, targeted advertising, or certain profiling
The right to limit the use or disclosure of sensitive personal information, where applicable
The right to data portability, where applicable
The right to withdraw consent, where processing is based on consent
The right to appeal a decision, where required by applicable law
The right to be free from unlawful discrimination for exercising privacy rights
To submit a privacy request, contact:
Sarah Getz, President and Founder
Email: [email protected]
Phone: (570) 660-4065
Mail: RTG Solutions Corp., 800 East Bald Eagle Street, Lock Haven, PA 17745
We may need to verify your identity before responding to a privacy request. Verification may require confirming information we already have, such as your name, email address, phone number, company, project, service address, or prior communication with RTG.
If you submit a request through an authorized agent, we may request proof that the agent is authorized to act on your behalf.
RTG will respond to privacy requests within the timeframe required by applicable law. Some requests may be denied or limited where allowed by law, including when information is needed to complete a transaction, provide a service, maintain business records, support warranties, comply with legal obligations, detect security incidents, exercise legal rights, or protect against fraud.
14. State-specific privacy disclosures
Certain U.S. state privacy laws may require additional disclosures. These laws may apply only to businesses that meet specific legal thresholds. If a state privacy law applies to RTG and to your personal information, the disclosures below explain the categories of information we may collect and how we may use or disclose them.
Categories of personal information collected
RTG may collect the following categories of personal information:
Identifiers
Examples include name, email address, phone number, mailing address, service address, company name, online identifier, IP address, and similar contact information.
Customer records information
Examples include billing information, project records, proposal records, account information, and communications.
Commercial information
Examples include services requested, estimates, proposals, contracts, invoices, warranty records, project history, and service history.
Internet or electronic network activity
Examples include website pages viewed, referring pages, ad interactions, cookie identifiers, analytics data, browser type, device type, and form submission metadata.
Approximate geolocation information
Examples include approximate location derived from IP address and project or service address provided by you or your organization.
Audio, electronic, visual, or similar information
Examples include voicemails, project photos, roof photos, building photos, uploaded images, inspection photos, and videos.
Professional or employment-related information
Examples include job title, company name, business contact information, resume information, certifications, work history, and contractor qualification information.
Inferences
Examples include general marketing audience segments, campaign performance information, or likely service interest based on website activity, such as viewing roof repair or roof replacement pages.
Sensitive personal information
RTG does not intentionally collect sensitive personal information through general website forms for advertising or profiling. If sensitive information is needed for employment, compliance, payment, legal, insurance, or other limited purposes, RTG will handle it for the purpose for which it was collected and as permitted by law.
Purposes for collecting personal information
RTG may collect and use the categories above for the purposes described in Section 4 of this Privacy Policy, including responding to inquiries, preparing estimates, providing services, managing projects, supporting warranties, maintaining records, complying with legal obligations, securing the website, and measuring marketing performance.
Categories of third parties with whom information may be shared
RTG may disclose personal information to:
Website, IT, hosting, security, and cloud service providers
Form, CRM, email, phone, messaging, and communication providers
Analytics and advertising providers
Accounting, payment, legal, insurance, and professional service providers
Manufacturers, warranty providers, suppliers, subcontractors, consultants, and project partners
Government agencies, procurement platforms, public-sector customers, and regulators when required for public-sector work or compliance
Business transaction recipients, where applicable
Sale or sharing of personal information
RTG does not sell personal information for money.
RTG may use advertising, analytics, or remarketing tools that some laws may classify as sale, sharing, or targeted advertising. You may opt out through our cookie controls, website privacy controls, the “Do Not Sell or Share My Personal Information” link, platform settings, or a recognized Global Privacy Control signal where required by law.
Financial incentives
RTG does not currently offer a financial incentive program tied to the collection, sale, or deletion of personal information.
Minors
RTG does not knowingly sell or share personal information of individuals under 16 years old.
15. Children’s privacy
RTG’s website and services are intended for business owners, property owners, facility managers, public agencies, general contractors, commercial clients, and adults seeking roofing or construction services.
RTG does not knowingly collect personal information from children under 13. If a parent or guardian believes a child under 13 has provided personal information to RTG, please contact us at [email protected] or (570) 660-4065 so we can review and delete the information where required.
16. Third-party websites and services
Our website may link to third-party websites, platforms, maps, social media pages, review platforms, manufacturers, procurement systems, payment processors, or embedded content.
Third-party websites and services have their own privacy policies and practices. RTG is responsible for its own privacy practices, and third-party providers are responsible for theirs.
You should review the privacy policies of any third-party websites or services you use.
17. Social media
If you interact with RTG through Facebook, Instagram, LinkedIn, Google Business Profile, or another social platform, that platform may collect information under its own privacy policy.
RTG may see information you make available through those platforms, such as your profile name, comments, messages, reviews, likes, shares, or other public interactions. We may use that information to respond to you, manage our public pages, improve our services, or communicate about RTG.
18. International visitors
RTG is based in the United States. If you access our website or contact us from outside the United States, your information may be processed and stored in the United States or in other locations where our service providers operate.
Privacy laws in your location may differ from those in the United States. By contacting RTG or using our website, you understand that your information may be processed in the United States.
19. Changes to this Privacy Policy
RTG may update this Privacy Policy from time to time to reflect changes in our website, services, cookies, tracking tools, legal obligations, or business practices.
When we update this Privacy Policy, we will revise the “Last Updated” date above. Changes become effective when posted unless a different effective date is stated.
20. Contact us
For privacy questions, requests, or concerns, contact:
Sarah Getz, President and Founder
RTG Solutions Corp.
800 East Bald Eagle Street
Lock Haven, PA 17745
Phone: (570) 660-4065
Email: [email protected]